Monday 19 December 2016

Use Of Aadhaar To Get Mobile SIM Connections: Legal Issues Involved


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These days telecom operators are relying on AADHAAR data for customer verification before activating SIM cards.  Reliance JIO, which is creating waves in the telecom field,  is making use of this facility to its fullest potential. Operators like Airtel and Vodafone have also started to make use of AADHAR date. Ever wondered how such private players are able to make use of AADHAR data containing personal and sensitive information? Are there any regulations in place to ensure that nothing untoward happens when sensitive information passes through the hands of private agencies.? This article attempts to analyze the legal framework within which private entities are using AADHAAR data for giving service benefits.

The Parliament passed the AADHAAR(Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act during March 2016.  Section 57 of the Act enables corporates and persons other than Government to use AADHAAR number to establish identity of person for any purpose pursuant to a law or contract. Section 57 reads as follows :
Nothing contained in this Act shall prevent the use of Aadhaar number for establishing the identity of an individual for any purpose, whether by the State or any body corporate or person, pursuant to any law, for the time being in force, or any contract to this effect:
 Provided that the use of Aadhaar number under this section shall be subject to the procedure and obligations under section 8 and Chapter VI.

The proviso makes it clear that the use of AADHAAR number by private entities should be in compliance with Section 8 and Chapter VI of the Act. Section 8 and Chapter VI are based on two fundamental principles which are recognized by the AADHAAR Act :- ‘individual consent’ and ‘confidentiality of information’. The Act recognizes biometric data to be ‘sensitive personal information’, as per Section 30. Chapter VI of the Act, comprising Sections 28 to 33, deal with safeguards for protection and security of confidential information. Section 8 deals with the manner in which the consent of individual should be obtained before using his AADHAAR number for ‘authentication’. Before proceeding further, it is important to understand certain concepts regarding the scheme of the Act.
The biometric and demographic information of persons collected under the Act is stored in a centralized database called ‘Central Identities Data Repository’(CIDR), which is under the control of Unique Identification Authority of India(UIDAI). An entity which wants to use the AADHAAR data to ascertain the identity of a person for giving any service or benefit is called a ‘requesting entity’(Sec.2(u)). This ‘requesting entity’ could be government department(like Income Tax Dept.), PSUs or Banks, Telecom Operators etc, whether in public or private sector, by virtue of  Section 57. The AADHAAR number and biometric data of the intending customer is passed on by the requesting entity to the Central Depository. If the data supplied by the requesting entity is matching with the information in the central data-base, a positive response is returned by the Authority to the requesting entity, verifying correctness of identity. If there is no matching, a negative response is returned. This process is called ‘authentication’(2(c)).
A requesting entity can use AADHAAR number and biometric data of an individual for authentication only with the informed consent of the individual. This is the mandate of Section 8. The individual has to informed be about  the nature of information shared for authentication, and also the uses to which the information so received will be put. The information should be given and consent should be obtained in the manner specified in the regulations.  
AADHAAR(Authentication) Regulations 2016
The informed consent of the individual has to be obtained in the manner specified in the said Rules.  The requesting entity, who is desirous of using AADHAAR data, should register itself with the Authority as per the Regulations as an ‘Authentication User Agency(AUA)’. There are agencies which act as intermediaries between the AUA and the UIDAI by providing infrastructure for connectivity and access, registered under the Regulations as ‘Authentication Service Agency(ASA)’ . The AUA will only get a Yes/No response from the Authority regarding the data supplied. The Authority will not share the demographic or biometric information of the customer with the AUA, except for giving a Yes/No response on the basis of verification search. However, if the AUA is registered as a ‘e-KYC User Agency(KUA)’,  the biometric and demographic information of the customer stored in the Central Depository will be shown to the Agency so that the identity of the customer also could be physically verified by the Agency.
Having analysed the scheme of registration under the Regulations, it is pertinent to refer to Regulation 6, which specifies the manner of obtaining consent. Regulation 6 reads as :

       6. Consent of the Aadhaar number holder.—
(1) After communicating the information in accordance with regulation 5, a requesting entity shall obtain the consent of the Aadhaar number holder for the authentication.
(2) A requesting entity shall obtain the consent referred to in sub-regulation (1) above in physical or preferably in electronic form and maintain logs or records of the consent obtained in the manner and form as may be specified by the Authority for this purpose.(emphasis supplied)

It is clear from the above that mere oral consent of the individual will not fulfil the mandate of the Regulation. The consent has to be recorded, preferably in electronic form. Also, the requesting entity has to maintain logs or records of the consent obtained. Requesting entity has also to ensure that ensure that persons employed by it for performing authentication functions, and for maintaining necessary systems, infrastructure and processes, possess requisite qualifications for undertaking such works(Reg.14(f)). The entity has also to maintain logs and records, and preserve them for two years; the AADHAAR number-holder has the right to access such logs and records(Reg.18). The Act also enables the number-holder to access the authentication records(Sec.32).
Worrying practises of non-compliance by agents of telecom operators
Although the Act and Regulations prescribe mandatory guidelines to be followed while using demographic and biometric information of the individual, the ground realities show that such guidelines are mostly observed in breach by the agents of telecom operators. When telecom operators like Relaince Jio offer a honey-pot of free internet packages, it is natural that customer swarm to mobile shops for activating new sim-cards. When they are required to provide their biometric data for getting new connection, they will not be reluctant to do so. From the personal experience of this author, it was observed that Reliance Jio is a ‘e-KYC User Agency(KUA)’. The customer has to furnish his AADHAAR number and biometric data in the form of finger-prints. Upon pressing the finger in the device of the telecom agent, the Authorirty sends back the AADHAAR information of the customer, including photograph, and other demographic details to the agent after verification. However, this process is done in total contravention of the Regulation, particularly Regulation 6(2). Firstly, the agents in mobile shops who operate the device for taking bio-metric information are not at all aware about the legal requirements of the process. The customer is not made aware of the ramifications of supplying biometric data. Also, the requirement under Regulation 6(2) is to obtain consent in written form, preferably in electronic form. There is also a requirement to maintain logs and records of consent obtained. There is a further requirement to maintain records of authentication process as well. Sadly, none of these requirements are followed in the mobile shops; at least in the mobile shops across city of Kochi, the process is done in contravention of Regulations, and in all probability the same is likely to be the situation in other parts of the country as well. The process is done by the agents in mobile shops with total ignorance of the Regulations. Since the customers are also unaware, and also eager to get a new sim at the earliest, they too part away with their sensitive information without insisting on compliance with the Regulations.   
The Act and Regulation confer a right on the AADHAAR number-holder to access the logs and records of consent and authentication in future. However, since the records and logs of consent and authentication are not at all maintained as prescribed by the Regulations, the said statutory right gets irredeemably frustrated.  In short, there is no mechanism to ensure that the process in carried out in a transparent manner, in compliance of all security and protection requirements.
This is not to suggest that the AADHAAR data is being misused by the telecom operators or their agents. However, it is evident that there is total ignorance in this process. There is also total disregard of the Regulations in using AADHAAR data for activation of SIM cards. Neither the public nor the mobile operators seem to be aware of the procedure specified by the Regulations. Hence, there is complete anarchy in this field.
Also, the situation has to be analysed in the light of the apprehensions and security concerns expressed by several experts regarding collection and storage of AADHAAR data. The Act is criticized by many on the ground that there is severe infringement of privacy rights. It is also relevant to note that the matter regarding the validity of AADHAAR and right to privacy was referred to the consideration of the Constitutional Bench of the Supreme Court during August 2015.  The Act was passed thereafter during March 2016. The manner in which the Act was passed is also subject to harsh criticism, as it was introduced and passed as a money-bill. Hence, the validity of the manner in which the Act was passed has been challenged before the Supreme Court and the issue is pending.

So, a lot of questions and doubts are surrounding regarding AADHAAR. In this backdrop, the haphazard manner in which the AADHAAR data is used for authentication in giving mobile connections is a matter of serious concern. The authorities must act to spread awareness about the Regulations and to ensure compliance with them. By reposing trust in the State, the citizens have furnished their vital personal information including biometric information, and when the State is acting as a custodian of biometric and demographic information of crores of Indian citizens, it must act with extra care and caution to ensure that the Regulations framed by it are complied with, both in letter and spirit, without any fail; especially so, when such information is passing through the hands of private entities.



Sunday 18 September 2016

The SC Judgment in Soumya Case reflects a voice of reason

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Judicial temperament should be one based on rationality, sobriety and equanimity, and not based on sentimentality and populism. Through the judgment in ‘Soumya Murder’ case, the Supreme Court has emphasized that fact, and has proved that judiciary is not intended to appease popular sentiments, but to administer justice in accordance with law and reason.

Indeed, the ‘Soumya murder case’ is an unfortunate incident. A poor young girl supporting her economically backward family through her meager income getting raped and killed during the course of her journey in a public transport, viz the Railways, is a tragic event which should not have happened in a civilized society. Understandably, the incident sent shock waves across the society, disturbing its conscience. That the criminal was an immigrant having a history of habitual offences, who had no compunction in subjecting a dying girl to brutal rape to satisfy his lust added to the fury of the society. Mounting public pressure got the police into swift action, and the criminal, Govindaswamy, was nabbed within two days.  The investigation was over in 90 days, and the trial was completed in a record time of four and half months, whereby he was sentenced to death. The appeal before the High Court was disposed of sooner than usual, confirming the death sentence.  Things seemed to attain a sense of closure, with Keralite society seeing the triumph of justice in sending a wretched criminal to the gallows.
However, when the Supreme Court held by its judgment dated 15.09.2016 that there was no evidence to hold Govindaswamy guilty of murder of Soumya, and consequentially acquitted him of charges of murder, the general public got really aggrieved.  The sentence for murder was altered to sentence for causing grievous hurt, with seven years of imprisonment. The Supreme Court sustained the sentence of life imprisonment awarded by the trial court for rape and robbery. Thus, the award of death penalty was annulled.
The media and politicians went berserk on knowing the judgment, which in effect reduced the sentence of Govindaswamy to that of life imprisonment. The judiciary, and the advocate who appeared for the State, were subjected to harsh criticism, based on half-baked information and subjective inferences. Self-declared pundits of law, and self-appointed guardians of social conscience hyperventilated in news room discussions about ‘miscarriage of justice’.  The mother of the victim was also dragged into the show, and her emotional vulnerability was exploited to the hilt to add to the drama. Politicians with their own vested interests complicated the situation with their own interpretations. In short, a lot of noise and clutter, but no meaningful discussion on what actually weighed with the Court.
Away from all the maddening noises, let us attempt to analyze the case with a detached and rational mind. It is important to bear in mind that this was a case which is resting solely on circumstantial evidence, with no direct eye witnesses.  The cause of death of the victim as per the medical evidence, as extracted in the judgment of the Supreme Court, is as follows. “The decedent had died due to blunt injuries sustained to head as a result of blunt impact and fall and their complications including aspiration of blood into air passages (during unprotected unconscious state following head trauma) resulting in anoxic brain damage.”
The blunt injuries on head were a result of fall from train on to the rail tracks. The Trial Court, as well as the High Court proceeded on the premise that the fall was caused by the push of the accused. Hence, both the Courts held that injury leading to death was caused by the accused. The inference made was that the accused tried to assault the victim inside the empty ladies’ compartment, and forcefully hit the head of the victim against the walls of compartment by holding her head by the hair. This factual finding is specifically made in the judgment of the High Court. It also corresponded to the opinion of the doctor who led the post-mortem, Dr. Sherly Vasu, that the head injury could have been the result of a forceful hit against a blunt surface made for three-four times.

However, the problem is that the above said factual inference does not tally with the oral testimony of witnesses. There is one crucial witness, one Tomy Devassy, who was examined as Prosecution Witness-4(PW4).  He was standing at the door of the general compartment, which was right in front of the ladies’ compartment in which the victim was travelling. When the train halted at Vallathol Nagar Station,  Tomy Devassy saw the accused getting out of the general compartment and entering the ladies compartment. After a short while, the train started moving. Then, Tomy Devassy heard cries of a woman from the ladies compartment. He informed the other passengers, and some of them too agreed that they too heard such noises. When he attempted to halt the train by pulling the chain, a middle-aged passenger, who was standing at the opposite door, stated that the girl had jumped out of the train and had escaped.  It may be borne in mind that the train was moving at an exteremely slow speed, around 15 kmph. Taking the words of the ‘middle-aged passenger’, no further action was taken by Tomy Devassy, until the train reached its final destination at Shornur a short while thereafter. Another witness, Abdul Shukkur, who was Prosecution Witness 40(PW40), testified exactly as Tomy Devassy.
What follows from the testimonies of Tomy Devassy and Abdul Shukkur is that they got information from another ‘middle-aged passenger’ that the victim had jumped from the compartment and escaped. They had  not seen the victim being pushed by the accused. The inference from their testimony is that the victim, after jumping from the train, was fit and able, and she ran away from scene. The ‘middle-aged passenger’, who saw the jumping and running away of the victim from train compartment, was not traced and produced as a witness.  Tomy Devassy and Abdul Shukkur did not themselves see the ejection of victim from the train compartment, whether voluntary or otherwise, and they got the information from another person, the ‘middle-aged passenger’. Hence, their evidence is only in the form of ‘hearsay’, which has no evidentiary value.  Be that as it may, their testimony militates against the factual finding of the Trial Court and High Court that the accused had pushed the victim out of the compartment after hitting her head against the compartment. Since the prosecution evidence itself suggests that the victim had jumped out of compartment and ran away thereafter, the finding that accused pushed her out of compartment does not seem to be well-founded.  At least, there are some missing links, and a room for doubt is created.

While trying to understand criminal law judgments, one has to bear in mind certain fundamental principles of criminal law. The crime has to be proved ‘beyond reasonable doubt’ as against the accused to convict him. The burden of proving it is entirely on the prosecution. If there is any element of doubt, the benefit of doubt should be given to accused. These are well-settled principles which have stood the test of time. Since punishments involve deprivation of liberty, and in some cases the life, of the accused, extreme safe guards are ensured by law in the form of these principles so that no innocent person is punished. Moreover, in a case resting on circumstantial evidence, the prosecution has to establish a convincing chain of events, without any missing links.

The above fact situation will create an element of doubt in the minds of any prudent person. The Supreme Court merely granted the benefit of such doubt to the accused.

The further cause of death was stated to be the aspiration of blood into air passages. As a result of head injury, there occurred bleeding inside head. Since the victim was kept in a supine position by the accused with the intent of having sexual intercourse, the blood seeped into air passages and respiratory tracts, accelerating process of death.  The High Court in its judgment observes that ‘had she been left in the prone position as such she laid when she sustained injury No. 2, there would have been minimum chance for aspiration of blood. But, since she was brought in the supine position probably for sexual intercourse as indicated by the vaginal findings, she had aspirated blood into the air passages resulting in anoxic brain damage. According to the High Court, the knowledge that the head of a person who had suffered head injury should be kept tilted to one side to prevent aspiration of blood was a ‘universal knowledge’. However, the Supreme Court disagreed with the said finding and held that The requisite knowledge that in the circumstances such an act may cause death, also, cannot be attributed to the accused, inasmuch as, the evidence of P.W. 64(Dr. Sherly Vasu) itself is to the effect that such knowledge and information is, in fact,parted with in the course of training of medical and para-medical staff. In short, it was held that it was a special knowledge, which was available only to medically trained professionals. Obviously, an uneducated person like Govidaswamy cannot be presumed with such professional knowledge.

To convict a person for criminal act, it is essential to prove criminal mentality on his part, either in the form of intention or knowledge.  Here, there was no evidence to prove that Govindaswamy acted with the intention to kill Soumya; or with the knowledge that he was likely to cause her death with his acts. Yes, he had the intention to rob and rape, for which he was found guilty and convicted. But the evidence to establish intention or knowledge for murder was found lacking by the Supreme Court. Hence, in the circumstances of the case, the Court held him guilty for having caused grievous hurt.

The criticism launched on the advocate of the State is most unfortunate and unreasonable. A lawyer in the appellate stage can only argue on the basis of evidence on record. He is not at a liberty to submit whatever he wishes, which are not part of the record. Therefore, the unsavoury comments regarding the conduct of prosecutor are childish, betraying a thorough misunderstanding of Court procedure. A lawyer can only strive to present the case on the basis of available records and evidence, and cannot concoct fanciful stories to suit his case, at least at the level of Supreme Court. In fact, the advocate of the State deserves applause for having presented the case in the best way possible and for having secured the maximum sentence possible on the basis of available records.

The public may be justified in having a feeling of moral outrage against the judgment. But, it is also important to bear in mind that a Court cannot convict a person on the basis of conjectures, surmises or any cock-and-bull story. If there was any lacuna in the evidence of prosecution, the blame should lie elsewhere, not with the Court. Analysed on the basis of available facts and materials on record, it has to be said that the judgment of the Supreme Court in this case is concise, lucid, and written with a logical flow, without being influenced by any popular sentiments. If judiciary is meant only to play to the gallery, what is the requirement of persons trained in law to hold the posts? Judiciary is supposed to be the repository of truth, and it shall always declare it, howsoever unpleasant and unbearable it be to the general public, as it was done in this case. It was demonstrated in this case that the judiciary is guided by reason and logic, and not by sentimental rhetoric and media propaganda.


                                                                                                                   

Limited Liability of Insurer in Motor Vehicles Amendment Bill 2016- A retrograde step



When the Union Cabinet approved the Motor Vehicles Amendment Bill 2016, it was hailed by all as a progressive enactment. The Bill provided for stringent penalties for road traffic violations. The Bill also made compliance with safety requirements mandatory. There were also provisions for protection of ‘Good Samaritans’, enhancement of compensation payable to victims of ‘Hit and Run’ cases, and creation of  ‘Motor Vehicle Accident Fund’ etc. Certainly these are all praiseworthy endeavours which suit the best interests of road-users. The media reports, including the official report in the Press Information Bureau, highlighted these aspects, and applauded the Bill for its concerns for road safety.

However, camouflaged in these provisions was a disturbing provision, which did not court the attention of many. The Bill seeks to introduce ‘limited liability’ of insurers with respect to third party claims. Section 147 of the Bill deals with the requirements of third party insurance policy. Section 147(2) of the Bill reads as follows :

(2) Notwithstanding anything contained under any other law for the time being in force, for the purposes of third party insurance related to either death of a person or grievous hurt to a person, the Central Government shall prescribe a base premium and the liability of an insurer in relation to such premium for an insurance policy under subsection (1) in consultation with the Insurance Regulatory and Development Authority:
Provided that the payment to a person by an insurer, under the third party insurance policy, shall be a sum of not exceeding ten lakh rupees in case of death and not exceeding ten five lakh rupees in case of grievous hurt, as may be prescribed by the Central Government from time to time. 

It means that the liability of the insurer to satisfy third party claims can be fixed by the Central Government through rule-making. The liability will be corresponding to the different rates of base premium fixed by the Central Government in consultation with the IRDA. The proviso says that the liability so fixed shall not exceed Rs.10 Lakhs in case of death and Rs. 5 lakhs in case of bodily injury. This in short means that the claimants in a motor accident cannot seek to recover any amount in excess of Rs. 10 lakhs or Rs.5 lakhs in cases of death or bodily injury, as the case may be. The excess amount of compensation, if any awarded by the Tribunal, will have to be recovered from the owner or driver of the offending vehicle.

As per the present Act, the liability of the insurer to satisfy third party claims is unlimited. It is made clear by the present Section 147(2) which reads as follows :
Subject to the proviso to sub-section (1), a policy of insurance referred to in sub-section (1), shall cover any liability incurred in respect of any accident, up to the following limits, namely:—
(a) save as provided in clause (b), the amount of liability incurred;
(b) in respect of damage to any property of a third party, a limit of rupees six thousand:

In case of death or bodily injury, the insurer had to cover the liability to the extent of actual amount of liability incurred. The only limitation was with respect to claims with respect to damage to property of third party caused by motor vehicle, which is limited to Rs. 6,000/-.

However, the proposed amendment seeks to introduce ‘limited liability of insurer’, which totally frustrates the social welfare intent behind compulsory third party insurance.

The philosophy of third party insurance.

To understand the philosophy of compulsory third party insurance, it is profitable to travel back a bit in time to common law. In common law, in order to provide succor to the victims of increasing number of motor accidents, statutory enactments were made to amend the traditional norms of tort law. Thus, English Fatal Accidents Act 1846 was passed to get over the principle in tort law that a tortious claim would extinguish upon the expiry of the claimant, thereby enabling the legal heirs of a deceased victim of road traffic accident to claim compensation. However, it was found that in several cases the owner of the motor vehicle did not have adequate means to satisfy the award of compensation, and therefore the claimants found it difficult to actually enjoy the benefits of the award. In order to prevent the award of compensation remaining as a mere paper relief, the Parliament thought it fit to statutorily mandate that all motor vehicles should be provided with insurance coverage for third party risks. Still, another difficulty persisted, inasmuch as there was nothing in law entitling the claimant to bring an action against the insurer of the vehicle, as the claimant was a total stranger to the insurance contract, and there was no privity of contract between the claimant and the insurer. Therefore, the Third Parties (Right against Insurers) Act 1930 was passed conferring the right on claimants to initiate action against the insurers for claiming compensation. Yet, there was another issue to be addressed, as there were possibilities of insurer limiting his liability in the insurance contract, and providing for several escape clauses therein to evade liability. Hence, the conditions of insurance policy and limit of coverage had to be statutorily prescribed so as to avoid such a mischief. Likewise, the situations wherein the insurer could avoid liability for breach of conditions were also statutorily prescribed.
In India, Motor Vehicles Act  was modeled on the English Statues and provided for dealt with compulsory insurance coverage as regards third party claims. The main objectives of compulsory third party insurance, as explained by 85th Report of the Law Commission of India are as follows –
  1. to enable a claimant to claim whatever sum he is in law entitled to, despite the inability of the owner or driver to pay.
  2. to prevent the insurer from escaping liability on ground of breach on the part of the insured of any term of the contract.
  3. to entitle the claimant to recover compensation directly from the insurer, modifying the general law of contract that a third party cannot sue on contract[1].

The motive and philosophy behind compulsory insurance has been explained by the Supreme Court in Skandia Insurance Co.Ltd v. Kokilaben Chandravan[2] in the following terms. :
Ordinarily it is not the concern of the legislature whether the owner of the vehicle insures his vehicle or not. If the vehicle is not insured any legal liability arising on account of third party risk will have to be borne by the owner of the vehicle. Why then has the legislature insisted on a person using a motor vehicle in a public place to insure against third party risk by enacting S.94. Surely the obligation has not been imposed in order to promote the business of the insurers engaged in the business of automobile insurance. The provision has been inserted in order to protect the members of the Community travelling in vehicles or using the roads from the risk attendant upon the user of motor vehicles on the roads. The law may provide for compensation to victims of the accidents who sustain injuries in the course of an automobile accident or compensation to the dependants of the victims in the case of a fatal accident. However, such protection would remain a protection on paper unless there is a guarantee that the compensation awarded by the Courts would be recoverable from the persons held liable for the consequences of the accident. A Court can only pass an award or a decree. It cannot ensure that such an award or decree results in the amount awarded being actually recovered, from the person held liable who may not have the resources. The exercise undertaken by the law Courts would then be an exercise in futility. And the outcome of the legal proceedings which by the very nature of things involve the time cost and money cost invested from the scarce resources of the Community would make a mockery of the injured victims, or the dependents of the deceased victim of the accident, who themselves are obliged to incur not inconsiderable expenditure of time, money and energy in litigation. To overcome this ugly situation the legislature has made it obligatory that no motor vehicle shall be used unless a third party insurance is in force.

Thus, it is clear from the above exposition of law made by the Supreme Court that the intention behind compulsory third party insurance is not to promote the profit motive of insurers, but to provide for protection to innocent victims of road accidents. The real intent is to ensure that the compensation awarded by the Tribunal is made a reality by enabling the claimants to actually recover it without much hassles. That intent is totally frustrated by the proposed amendment.
Inadequacy of limited liability
Even the upper ceiling proposed in the Bill is too low, and will be inadequate to satisfy claims in a realistic manner. The law of compensation has been liberalized by recent judgments of Supreme Court. Applying the latest principles, the upper ceiling of Rs. 10 lakhs in case of death and Rs 5 lakhs in case of bodily injury seem a pittance.

For example, in case of a construction worker who sustained 58% whole body disability, the Supreme Court awarded a total compensation of Rs.6,72,000/- with interest @ 9% ( See Bahvikatti vs. T.Ramesh and another (2014) 10 SCC 789).  A vegetable vendor who sustained 85% disability was awarded total compensation of Rs.17,90,100/- with interest @ 9% by the Supreme Court in Syed Sadiq vs. Divisional Manager, United India Insurance (2014) 2 SCC 735.
In case of death of a carpenter aged 33 years, his dependants were awarded a total compensation of Rs.21,53,000/- with interest @ 9% by the Supreme Court in Neetha vs. MSRTC (2015) 3 SCC 590.
So, it can be seen that even in cases of daily wage earners not drawing regular salary, the compensation awarded applying latest principles of law evolved by Supreme Court is much higher than the ceiling limit proposed in the Bill. When it comes to salaried persons, the total compensation would obviously be much higher. To illustrate, the Kerala High Court awarded total compensation of about Rs. One Crore plus interest and costs as compensation for death of a software professional.(See New India Assurance vs. Lettish Remy 2015 (1) KLJ 76). It would be a grave travesty of justice if the liability of insurer in such cases are limited to only Rs.10 lakhs and the claimants are forced to chase the owner for realizing the balance compensation.  The proposed ceiling limit is abysmally low, when seen in the context of recent judicial trend in awarding compensation. The awards of Tribunal would be reduced to mere paper awards in most cases if that be the situation.

Last year the Central Government had permitted 49% Foreign Direct Investment in general insurance sector. The third party insurance sector used to be occupied by state instrumentalities till the arrival of private entities recently. The introduction of the hitherto alien concept of ‘limited liability of insurer’ seems to be a step taken to promote the profit motive of private players. Whatever that be, it certainly defeats the purpose and intent of third party insurance. The said proposed provision has been deceptively hidden by the other provisions of the Bill which dealt with road safety, and hence much public discussion has not happened regarding this. To safeguard the best interests of road users, the enlightened members of lawyer fraternity and civil society should lead effective discussions on this issue to ensure that the proposed amendment does not fructify.





[1] 85th Report of the Law Commission of India, para 1.5
[2] AIR 1987 SC 1184 : (1987) 2 SCC 654

Thursday 28 April 2016

Movie Review; TALVAR – An Indictment of the Indian Legal System?

TALVAR  :- AN INDICTMENT OF THE INDIAN LEGAL SYSTEM?



The Hindi movie ‘Talvar’ ,released on 02.09.2015, has brought alive the ghosts of the infamous ‘Arushi Talwar- Hemraj’ twin murder case of 2008 into public discussion again. On 16.05.2008, when 14 year old Arushi Talwar was found dead in her bedroom in her Noida apartment, and when the dead body of the domestic help Hemraj was discovered at the terrace of the apartment next day, a new urban legend was born. The local Police, in their zest to finish off the investigation and to cover up their follies,  concocted a theory of ‘honour killing’, suggesting that the father had killed both of them in rage upon finding them in an ‘objectionable, if not a compromising position’ , and the media lapped it up with salacious zeal  shooting off perverse surmises regarding the immoral lives of the affluent and the promiscuity of the teenager, with utter disregard to the dignity and privacy of the deceased and the mourning parents. After much hue and cry, the case was handed over to the Central Bureau of Investigation, which discarded the ‘honour killing’ theory, and zeroed in on three friends of Hemraj as the possible suspects. However, the investigation team was changed in 2009, and the new investigation team re-adopted the theory of ‘honour killing’, implicating the Dr.Rajesh Talwar and Dr. Nupur Talwar, the parents, in the twin murders. In view of the utter lack of unanimity in the reports of two investigating teams, the CBI filed closure report under Section 169 of the Cr.P.C stating that there was no sufficient evidence to proceed against the accused.

However, the Talwars, in the eagerness to bring to book the real culprits, filed a protest complaint objecting the termination of investigation and praying for its continuation to catch the real culprits. In a bizarre turn of events, the Special Judicial Magistrate(CBI), Ghaziabad, by order dated 09.02.2011, rejected both the closure report and also the protest complaint, and took cognizance of the offence, and issued summons to the Talwars to stand trial as the accused. The trial of the offence, the cognizance whereof was taken on the basis of a closure report citing insufficiency of evidence, culminated in judgment dated 26.11.2013 of the Special Judge, CBI, Ghaziabad, whereby both the accused were convicted for murder under Section 302 IPC and were sentenced to life imprisonment. While the accused are at present languishing in the prison, waiting for their appeals to be taken up the Allahabad High Court, the said movie ‘Talvar’ has been released, stating the unstated and asking the unasked things in the trial and investigation. Before examining the missing links highlighted by the movie, it is pertinent to consider the points on which judgment was rendered by the learned CBI Judge.

Findings of the CBI Judge

‘There were four persons in the house at night; two were found dead in the morning; so the remaining two must be culprits, if there is no evidence of entry by anyone else at night’- The whole reasoning of the judgment is built up on this simple hypotheses. At pages 191-193 of the judgment (judgment dated 26.11.2013 in Sessions Trial No. 477 of 2012, Court of Special Judge, CBI, Ghaziabad), the grounds for arriving at conviction are enumerated. It notes that the accused and the deceased were last seen together on the previous night. There was no evidence of any forceful entry or intrusion by outsiders during the night. The parents slept adjacent to the room of deceased Arushi. Arushi’s room had an automatic click shut door, which can be opened from outside only with a key.    So entry to the room of Arushi is possible only with the key, or only if Arushi lets the door open from inside.  The servant Hemraj had a room adjacent to the entrance of the house, which had a door opening into the apartment. At an earlier part of judgment, it is observed that the both the deceased were found in the midst of a sexual act by the father, and that acted as a sudden provocation for commission of the murders. The testimony of the doctor performed the post mortem is relied upon to conclude that the deceased girl was engaged in sexual intercourse.(Page 98). Thus, the Court establishes the motive for the murders, which is a relevant fact in a case built upon circumstantial evidence. Moreover, the internet router was also found to be active during the night, suggesting that the parents were awake. Also, a bottle of Bellentine Whiskey, which otherwise should have been present in the Doctor’s cabinet, was left in the dining table with blood stains one it. An outsider would not have dared to take the bottle from the cabinet and consume from it after the commission of the murderous acts. The body of Hemraj was placed in the terrace, and the door to the terrace was locked. The keys of the terrace was in Hemraj’s room, and an outsider would not have been able to locate it.

The testimony of Smt. Bharti Mandal, the maid-servant who had come to the apartment in the morning, is given considerable weight. According to her, when she came in the morning, she could not open the outer mesh door, and she rang the calling bell many times. Then Nupur Talwar woke up and came and stated that Hemraj must have locked the door from outside before going out for fetching milk, and Bharti Mandal was asked to go down so that Nupur could throw the duplicate keys from the balcony to her. When Bharthi Mandal came up after fetching the duplicate keys, she could easily open the mesh door with a simple push. From this the court took the inference  that the door was only latched from inside, and so as to misguide Bharthi Mandal, she was told by Nupur that Hemraj had locked it from outside and that when Bharathi was down, Nupur had unlocked the door from inside. So the conclusion was reached that the door was locked from inside, and thereby the hypotheses of outsiders intruding was completely negated.

When the maidservant came inside, she found Nupur Talwar screaming near Arushi’s room saying “See what Hemraj has done”. Rajesh Talwar was also found standing nearby, visibly shocked. The Court observes that the clothes of the parents had no blood smears. According to the Court, the natural reaction of any parents upon finding their daughter dead would have been to hug and cling to her body, resulting in their clothes getting smeared by blood. The absence of such response from the parents also was taken into account by the Court to conclude that they were guilty.

The Court places heavy reliance on Section 106 of the Indian Evidence Act to state that the events transpired in the apartment during the intervening night of 15.05.2008 to 16.05.2008 are within the domain of especial knowledge of the accused, and unless they are able to come up with a reasonable explanation for that, the chain of events establishing their guilt circumstantially will have to be regarded as proved.

The missing links
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The movie “Talvar”, directed by Meghna Gulzar and scripted by the Vishal Bharadwaj, follows the docu-fiction pattern, documenting the events pertaining to the case with certain fictionalizations to render it suitable to cinematic medium. In the movie, the Talwars change as Tandons, and the CBI as the CDI(Central Department of Investigation); however it is not difficult to identify the real dramatis personae behind the veneer of such superficial change of names. As state earlier, there were three teams which carried out the investigation, one by the State Police, and two by the CBI, and the film presents the versions of the three teams before the audience, and leaves it to the audience to draw their own conclusions.   Some critics have compared the movie’s narrative style to that of Japanese classic “Rashomon” directed by the Akira Kurasowa, wherein multiple versions of a single incident are weaved together to present a multifaceted account of truth to the audience. Although the film stays objective and dispassionate with its different narratives of the incident, it is not difficult to figure out that the film has its sympathies with the parents.

The endeavour here is not to test the validity of the judgment in the light of the revelations in the movie, as it would be a puerile and egregious exercise. The attempt herein is to juxtapose the information revealed in the movie with the factual circumstances unfurled in the judgment so as to examine whether there are any missing links and whether the dots are joined to present a full picture, and thereby examine whether the call for a wider probe and further investigation into the matter is warranted or not. In other words, merely to examine whether the issue has attained a proper sense of closure.

The viewers are introduced to the crime scene with the arrival of maidservant, and her inability to open the outer mesh door. Then, Nootan Tandon( the onscreen character of Nupur Talwar, played by Konkona Sen Sharma), asks her to go down to fetch the duplicate keys. At this juncture, it is pertinent to refer to the discussion of the evidence of Bharti Mandal, the real life maidservant, at pages 86 to 91 of the judgment. It appears that the maidservant deposed before the Court that the door was not locked from outside, contrary to her initial statement before the police. She also admitted in her cross examination that she had deposed as instructed by the Police, clearly suggesting that she had been tutored.  However, the Court brushed aside such inconsistencies and discrepancies on the ground that she was an “illiterate and bucolic lady from the lower strata” and that her testimony ought not to be discarded on the basis of inconsistencies.(Page 91).

The chain of events as documented by the movie is as follows. The local police who arrived at the crime scene is depicted as carrying out the process with callous carelessness and indifference. They failed to cordon off the crime scene, resulting in the finger prints and the forensic evidence getting mutilated due to incessant flow of visitors.( Later in the movie, a character playing CDI inspector rebukes the local SI stating that “crime scene ko tumne machii bazaar bana dia hai). According to the police it was an open and shut case of murder committed by the missing servant Hemraj, and announces a reward for tracing him out. The police commit gross negligence in their failure to examine the terrace of the building, where the body of Hemraj had been lying since last midnight. Although some of the visitors bring to the attention of the police the presence of blood stains in the lock of terrace door and stair railings, the police officers dismiss them as rust. It was only on the next day by 10 AM that the body of Hemraj was discovered in the terrace in an advanced state of putrefaction.

The discovery of the body of Hemraj a day later struck a major blow to the police, as it pointed out severe ineptitude on their part, and the initial theory of servant killing the girl came crumbling down. Coming under severe media criticism and public pressure, the Police felt constrained to find a solution to the case at the earliest. Thus, the theory of ‘honour killing’ was devised. That the Talwars slept throughout the night without knowing the double murders which happened in the adjacent rooms was brought up as a suspicious circumstance against them. The parents explained that they used to sleep with the doors and windows closed and the Air Conditioner in their room was very noisy, making it impossible to hear voices from outside. Also, the fact that they specified the exact time of death of Arushi to the pundit at Haridwar before disposing off her ashes in Ganga was also used to frame them. However, they explained that the approximate time of death was mentioned to the pundit as they were told that the time of death was necessary to be known for the proper performance of the rites. Anyway, the explanations offered by the parents were not heeded to and they were framed, and a press conference was hurriedly called for announcing the result. That triggered off a media onslaught, and the character and dignity of the parents and the deceased daughter were ripped apart by sensationalist media.

At that juncture, the CBI( CDI in the movie), takes over the investigation. The new team conducted a sonic inspection of the room of the Doctors with the AC switched on, and found that it was impossible to hear voices from outside. The local police had omitted to properly examine the room of Hemraj, where a bottle of beer and two glasses were left. Hemraj was a teetotaller, and there were clear indications from the room that at least three persons had assembled in the room on the fateful night to consume alcohol. Also, the police had also failed to take the samples of a blood soaked palm imprint on the terrace wall. By the time the CBI had taken over, the palm imprints had faded off in rains; yet the wall surface was scraped off to extract the imprints. The needle of suspicion turned to an employee of the Doctor at the clinic Krishna (Kanhaiya in the movie), and Raj Kumar, a servant in the adjacent flat. They were apprehended and questioned, and were subjected to narco-analysis test. In the narco-analysis test, they were shown as confessing to the crime, and detailing the events.

It was revealed in the narco-analysis that the both of them, along with another servant, had assembled in the room of Hemraj for consuming alcohol that night. They also watched some sleazy Nepali songs in the television.(It was later confirmed from the television channel that the songs matching with the descriptions given by Krishna and Raj Kumar had been telecast that day). During their drunken revelry, they prodded Hemraj to procure the bottle of Bellentine whiskey from the doctor’s cabin.  Yielding to their demand, Hemraj entered the doctors’ office through the door of his room which was opening to the apartment, and proceeded to the cabin, followed by the other two. Meanwhile, upon hearing the noise, Arushi opened the door of her room, and that moment, Krishna and Raj Kumar sprang into her room, and tried to molest her. In the ensuing commotion, Krishna hit the head of Arushi with the handle of his khukri (a Nepali knife), and she fell unconscious. Hemraj got petrified upon coming to know this, and the other two took Hemraj to the terrace and killed him there. After that, they came to Arushi’s room and slit her throat with the khukhri. They are also shown as taking a sip from the whiskey bottle kept in the dining table before fleeing, thereby leaving blood stains on the bottle.

Of course, the results of a narco-analysis test are not admissible in evidence as per the law settled by the Supreme Court in Selvi vs. State of Karnataka AIR 2010 SC 1974. However, the CBI officials were successful in procuring a blood stained pillow cover from the room of Krishna, which was found to be having the blood stains of Hemraj in forensic examination. That sealed that case insofar as the presence of blood of Hemraj in Krishna’s pillow totally negated the hypotheses floated by the local police that Hemraj was killed in Arushi’s room. It is also shown in the movie that the third person who was there in the drinking party at Hemraj’s room that day, was willing to be an approver before the Court. However, very soon, the charge of investigation is entrusted to a new team.

The Second CBI Investigation team.
It is suggested in the movie that a new investigation team was constituted immediately after the retirement of the officer who was supervising the first investigation team. The further insinuation dropped is that the new officer in charge manipulated the course of investigation to save the face of his friend, who happened to be the in-charge of the State Police investigation. Be that as it may, evidence and conclusions undergo a drastic change with the second investigation team. The pillow recovered from Krishna’s room, which had blood of Hemraj in it, gets interchanged with the pillow recovered from Arushi’s room. It is stated that pillow with Hemraj’s blood was actually recovered from Arushi’s room, and it happened to be referred as the pillow from Krishna’s room as a result of a typographical error. (Even the judgment of the CBI Court adverts to that aspect at page 158). Also, the theory of ‘honour killing’ propounded by the State Police is re-adopted. Statements from witnesses are taken again to suit the said theory.

It is pertinent to advert to the testimony of Dr. Sunil Dohre, the doctor who conducted the post-mortem examination of Arushi’s dead body, who deposed before court as PW-5. From the discussion at pages 172-174 of the judgment, it appears that his testimony has improved considerably to suit the theory that the deceased girl was habituated to sexual intercourse and that her private parts were cleaned after death to remove any doubts regarding sexual intercourse. However, in the post-mortem report, Dr.Dohre had  reported that no abnormality was detected in her private parts. Thereafter, in the statement given to the second investigation team on 30.09.2009, he makes a contrary statement, and deposes as above. However, the Court reconciles such testimony on the ground that none of the above investigators had questioned the Doctor regarding the same, and the Doctor had no occasion to give such statements until 30.09.2009 when he was probed on that aspect by the second CBI investigation team. But, one is left wondering as to why the Doctor noted no abnormalities in the post mortem report. One can only frown at such casual and cavalier manner in which the learned CBI judge gets over the inconsistencies in the statements of prosecution witnesses.

The Anti-Climax

The high point of the movie is the final twenty minutes, wherein both CBI investigation teams analyse their divergent conclusions in the presence of the Director. In a scenario which is reminiscent of the legal classic ‘Twelve Angry Men’, each inference of the teams are put to close scrutiny and thread bare deliberations. The viewers would find most of the conclusions of the second CBI team ludicrous and cringe worthy. One of the character describes the approach of the second team as this:- “ usually investigation teams first gather evidence, and form inferences and reach conclusions. But here the reverse has happened; first the conclusion is made, and evidences are searched and inferences gathered to suit the conclusion”. When the second team was confronted with the fact that no blood stains of Hemraj was found in Arushi’s room, it was retorted that the stains were cleaned. This attracts the comment whether the blood of Hemraj was blue in colour so that the parents could selectively wipe it out. Also, the dead body of Hemraj was found with slippers on; therefore the theory that he was in bed with Arushi before death was also rendered improbable. Thus, the propositions advanced by the second team induce laughter in the audience, creating a mood of dark humour, and as one of character describes, ‘their whole theory is a joke’. One gets the feeling from the events that professional rivalry, office politics and ego of the officers of State Police and CBI deflected the proper course of investigation.

Finally, upon weighing both the versions, the Director instructs the second team to file closure report in the case stating that there was no evidence to proceed against the accused. However, the Doctors filed a protest complaint to the closure report. They wanted the real culprits to be nabbed and prayed for further investigation. And, in an anticlimax of sorts, the Court dismisses the closure report to take cognizance of the offence, and directs the Doctors to stand trial.

Miscarriage of justice
It is pertinent to ask whether it is proper to assail a judicial order passed in a properly constituted legal proceedings on the basis of revelations in a movie. The veracity of the revelations in the movie has not been tested; and most of the information has not gone into record in the judicial trial as well. So one may frown at faulting the judgement on the basis of the information in the movie, which is primarily a work of fiction.

Nonetheless, the judgement appears untenable and shaky on its own facts and evidence on record, and many of the conclusions are disturbing to common prudence. The description of the approach of the second CBI team also fits the approach of judgements:- that conclusions were first made, and inferences were formed to suit them. The manner in which the judgement ignores the inconsistencies in the testimonies of Bharathi Mandal, the maid servant and the improvements in the statements of Dr.Dohre are in gross derogation of the tenets of criminal jurisprudence.  The prevarications in the statements of maid servant casts serious doubt on the proposition that the door was latched from inside, thereby necessarily leaving open the probability of outsiders coming in. Also, the belated revelations of Dr. Dohre ought not to have been relied upon, and discarding the same would have debunked the theory of sexual intercourse between the deceased persons. Thus, the whole concept of motive behind the crime would have been sent for a toss. Also, inferring that the Doctors were awake during the night on the basis of activity in internet router is also faulty, as the internet router detected activity even during the morning of 16.05.2008 when the police and neighbours had assembled in the room. The most shocking of the Court’s finding is that Doctors failure to hug their daughter’s body suggests their involvement in the crime.

Moreover, the chain of crime formulated by the prosecution does not inspire confidence. According to prosecution, the weapon was a golf club, which was kept in the attic of Hemraj’s room, and the sudden provocation for the act was the discovery of both the deceased in a compromising position by the father. It is too improbable and inconceivable a situation where a father, upon finding his daughter and servant in the middle of a sex act, withholds his initial reaction to go to the servant’s room to recover the golf club from the attic and comes back to the room of the daughter to bludgeon both of them, who were continuing the act. That is plainly not in the course of normal human conduct.

Equally confounding is the implication of Dr.Nupur Talwar in the crime. Assuming the prosecution version to be true, it would only emerge that the father bludgeoned Arushi and Hemraj to death in a fit of rage upon finding them in a compromising position. There is no explanation as to the involvement of the mother in this act of crime committed in a fit of rage. She is roped into the crime with the device of common intention under Section 34 of the Indian Penal Code. There is no indication that the mother was also present with the father when the deceased were caught red handed. So, where is the occasion to form common intention, one would wonder. However, without endeavouring to explain that aspect, the Court goes on an academic discussion of the abstract theory of common intention in pages 196 to 203 of the judgement, and finds the mother also guilty, without affording any explanation whatsoever as to the manner in which the propositions pertaining to common intention are placed in sync with the case in hand.

It has also to be said that the investigation in the crime, especially that of the local police, was shoddy and inept and that worked grave prejudice to the accused. The failure of the local police to spot the dead body of  Hemraj on the same day; their omission to get the blood soaked palm imprint at the terrace wall for forensic examination; their failure in collecting the finger prints in the Ballentine Whiskey bottle and the beer bottles and glasses in Hemraj’s room; the gross mix up of the pillow covers recovered from Krishna’s and Arushi’s rooms- all these resulted in foreclosing the chances of nabbing the real culprits. By the time the CBI had taken over the investigation, the palm imprint in the terrace wall had faded off. Yet, the samples from the terrace wall were scraped off by the CBI. Apparently, there is an advanced process called ‘Touch DNA’ which is available in United Kingdom, whereby DNA can be generated even from such faded samples. Dr. Talwar had moved applications before Court seeking to send the samples to UK for ‘Touch DNA’, undertaking to bear the expenses; however they were also not acceded to.

The CBI officer Arun Kumar, who had headed the first investigation team, in an interview to NDTV stated that the movie was 80% accurate to the true events. Anyway, the information revealed in the movie has not gone on record in the trial as evidence. The Talwars complain that they were not permitted to summon several witnesses of their choice, including the said Arun Kumar and allege that they have been denied a fair trial.

It may be borne in mind that the trial of the case took place in a highly vitiated atmosphere, in which all sorts of derogatory stories casting aspersion on the Talwars were being circulated freely in the media.  The widely held prejudice was that an affluent family was paying for its sins of a promiscuous life, and the Talwars were an anathema to the socially conservative and morally conscious psyche of Indian middle class. One cannot help suspecting that the Court too fell for such prejudices, and that might have prevailed upon the Court to proceed with the trial ignoring the closure report. In the concluding paragraphs, the judgment embarks upon an unwarranted homily about the sanctity of family values and parent-child relationship. The judgment of the Court too proceeds on an inverted application of presumption of innocence and burden of proof. The judicial approach is peculiar in that the entire burden of exculpating themselves are thrown on the accused with the aid of Section 106 of the Evidence Act.  One might even get the impression that the Court was morally prejudiced and predetermined to convict the Talwars, and in that zeal, several inconsistencies and improbabilities in the prosecution evidence were overlooked. Let’s hope for an intervention from the appellate court, and till then the Talwars will have to bear the doubly agony of losing their child and bearing the stigma of being the killers of their beloved; also the society facing the larger danger of a set of real criminals roaming scot free mocking the system. The judgment is not free from the pale of reasonable doubt. To conclude, the case has left several unanswered questions and missing links, calling for a further investigation and judicial re-examination.

Post Script
One may also question the propriety of a movie of this nature being made and released when the matter is still sub judice before the appellate Court. This, certainly has the tendency to prejudice the judicial mind and interfere with the process of justice. It may be recalled that the release of Anurag Kashyap’s movie ‘Black Friday’ on 1993 Bombay blasts was stayed by the Court till the appeals were finally disposed of by the Supreme Court. Anyway, there has not been any such objection against this movie so far. Possibly because there is a general sense of lack of closure with respect to the Arushi case, and a wide spread feeling of injustice being meted out to the Talwars. It is only the natural outcome of social dynamics that when the constitutional bodies fail to perform their functions, extra constitutional agencies will emerge to fill the void.